Literature Review Essay Example | Topics and Well Written Essays - 750 words - 11

Literature Review - Essay Example ost positioning and customer preference, market structure is an issue that has lived with aerospace companies since time immemorial, with very little done to subdue the situation effectively. On this note, one of the global aerospace core players, Kuehen+Nagel, also found itself on the receiving end when the market structure refused to accept its traditional model in various countries. It had to manipulate the business model in order to survive (Lovelock, 2010). Owing to the vastness of the air logistics transport sector and the criticality of the subject at hand, several previous research works have been done in the same area, however, most of the past research dwelt on the general subject of issues faced by Kuehne+Nagel as an aerospace logistics company. Obviously, that is a very extensive subject, and unless enough resources, time being one of them, are put forward for such broad studies, the findings are bound to be inaccurate. However, this does not mean that no such studies have come out as accurate; there are some that are considered very accurate, and which addressed the issue in question. But still, the issue is shallowly covered as the study seeks to address several issues at once. Other such previous expeditions also focused on the market structure and its effect on the global aerospace logistics companies (Bayazit & Karpak, 2013). It is from such studies that this research aims to borrow from to come up with findings that are mo re comprehensive. Overall, this section aims to find, analyse, compare, and contrast various previous studies, discussions, and coverage on this research topic. A study entitled, â€Å"Customer Satisfaction Measurement in Air Logistics Company Services: An Empirical Study of Need –Gap Analysis,† compares Kuehne+Nagel’s customer satisfaction with what the market requires (Upadhyaya, 2013). It gives precise attention to cost positioning and its effects on customer satisfaction and their subsequent retention. The author

War Against Terror Essay Example | Topics and Well Written Essays - 1500 words

War Against Terror - Essay Example Whether the terror war is based on a series of structured brainstorming sessions that began shortly after the terrorist attacks of September 11, 2001, supplemented by selective research and updates (Ronczkowski, 2004, p. 2) or based on London bombings we are still struggling with defining, dealing with, and addressing terrorism and the roles of officials and agencies in combating terrorism. What have we gained so far Terrorism is there; War on terrorism is going on; we have not gained security against terrorism but a social and moral fear because of politics and legal concerns. Such concerns have emerged a new fear and panic within us. On the other hand the field of terrorism in the context of research or military arenas has revealed that there is a lack of awareness, especially by law enforcement personnel, as to how to best deal with and analyse terrorism and terrorist-related activity. Therefore, how are we expecting law enforcement personnel to identify something about which they do not have a conceptual understanding Law enforcement academies have always focused on training and developing an individual so he understands every aspect of what he can do and what is expected of him in criminal-based situations locally, according to state guidelines. So how can law enforcement personnel be expected to effectively address the international reaches of terrorism without proper training and awareness of what they are attempting to identify and analyse Even it is found out that the information obtained from terrorism analysis is used in strategic planning for areas such as crime prevention and conflicts. However, is cr ime prevention the same as terrorism prevention Such a war on terror is producing nothing but causing in the society intense fear, anxiety, apprehension, panic, dread, and horror. (Garaeu, 2004, p. 14) The main targets of terrorist compulsion are the civilian population, distinguishing these techniques from conventional acts of war directed primarily against military targets. Often members are selected and randomly attacked and escorted towards the preplanned violence that is directed against targets specified. Terrorism often targets business corporations in the private sector. However the war on terror suggests measures to identify all the predictable and unpredictable impacts of terrorist influence upon its instant victims. The war against terror develops its intentions to fight and inspire anxiety, even among its' own members of the public which are far removed from its immediate surrounding area, as well as generating widespread moral disgust about the use of these techniques. The war on terror is often considered as a war which is aimed primarily at terrorists but accidentally military targets also suffer thereby inviting 'collateral damage' to occur, where many civilians are accidentally hurt, but this differs from violent acts that are intentionally directed against the general public. One cannot say how much such a war is beneficial for eradicating terrorists but this is for sure that such wars cause moral turmoil among the citizens. (Just et al, 2003, p. 7) The number of US institutes and research centres and 'think thanks' which have now added this subject to their research agendas against 'war on terror' or, have been newly established to specialise in this field

Business Intelligence to Maximise Profits

Business Intelligence to Maximise Profits Objective (Industry over view, BI summary) I have chosen this topic because the decisions made in oil and gas companies have a huge impact on global economy and overall environment. Requirements of the developed economy for liquid natural gas and oil both as fuel and as in raw materials for the chemical industry is steadily increasing. Demand lifting has led to sharp increase in the prices for oil and for hydrocarbon raw materials as a whole, which has caused increase in extraction of these products in all countries possessing deposits of hydrocarbons. The oil and gas sector became the main donor of financial resources for the state budget of the country. This topic will cover how Business Intelligence (BI) tools support management to consolidate procedures and to maximize profits, through cutting costs and data integration. BI along with data warehouses and business analytics represent that toolkit which allows oil gas companies to take a maximum of the information from the available primary data, to reveal the basic trend s and to construct forecasting models, i.e., finally, to transform the available company data into a source of additional profit. In addition to BI, terms like business performance management (BPM), business process management (also BPM), corporate performance management (CPM), and business activity monitoring (BAM), have also emerged. All of these are a part of BI. They are all dependent on BI tools, but it should be noted that BI is not dependent on them. In my understanding BI-projects need to be considered not only as object of reduction of expenses, but also as the tool of development which can bring profit to company. Functions of analytics and forecasting which are intended for the decision of strategic questions, will help to place priorities during crisis time, to define principal causes of expenses and potential sources of growth. Having found out them such company can work over deduction of favourable clients and increase of profitableness of business at the expense of attraction of the new. Only with the help of BI it is possible to carry out forecasting of situation, setting different conditions and receiving results of forecasts depending on the set parameters. The primary application of BI in oil and gas companies is to help management consolidate operations and cut costs. The basic goals have been to shorten the time required to create reports and analyses, improve the accuracy of information and create a single information repository. The most common application areas for BI have been to provide financial reports and analyses, and support business operations with a special focus on ERP. In our days the modern large oil and gas companies represent vertically integrated companies. Vertical integration describes the ownership or control by a firm of different stages of the production process, e.g., petroleum refining firms owning downstream the terminal storage and retail gasoline distribution facilities and upstream the crude oil field wells and transportation pipelines. It can be achieved through MA (mergers and acquisitions) or investment. Upstream is a term which describes the exploration and production sectors within the oil and gas in dustry. Downstream, in the context of the oil and gas industry, applies to the refining and marketing sectors of the industry. Oil and gas products are commodities and are, therefore, competitive based on price. This makes the industry cost-conscious and highly dependent upon the price of crude oil, the basic business driver in the industry and the raw material for production (Skriletz, 2002). Purpose of the research The increased requirements to efficiency and quality of accepted decisions at all levels of operations in oil gas companies leads to finding of decision-making support techniques. It assumes possession of the actual universal information on a condition and tendencies of development of business by methods and BI means. Thus the volume of the information which is necessary for considering for formation of optimum well-founded decisions steadily grows. It leads to a situation when it becomes effectively impossible to operate the company without use of modern means of information support. Transactional data is good for keeping track of what is happening in an organization, but is not well suited to finding out why things are happening or predicting future performance. In other words, after years of putting potentially valuable financial data into your corporate databases, it is now time to put the tools in place to get the data out of the same systems and organize it in useful ways to s upport the decision-making process. The purpose of the research is to show that BI is such a tool which gives the chance to the organisations to transform the accumulated data in the information on business, and then the information into additional source of profit. The research question is how the value of BI should be considered in the context of profitable business action. BI has become an expected business competency for improving decision-making effectiveness. Leading enterprises are establishing competency in aspects of BI such as decision modelling and support so that all workers, managers and executives can take the most effective action in a given business situation. Lacking worthy BI tools oil companies risks to stay competitive or even to sustain in a business. What is more I want to apply my research outcomes in KMG, the problem is that BI is not so developed in Kazakhstan, so I hope my knowledge will be gainful to my company as employer and to me as employee. Literature There is currently enough media attention focusing on this subject and about this topic. A majority of these can be found in IT magazines, newspaper articles and on the internet, but the credibility of these sources is questionable. They can also be written by people who dont know a lot about the subject and have formed an opinion based on minimum information. IT magazines articles are often written in a biased way in terms of being in favour of one vendor, such as company propaganda or from the point of view of the writer. This data can be misleading, articles written by Gartner and TDWI analysts have more credibility and raise important questions and viewpoints which I believe should be considered in my report. Below is the list of books and resources I am willing to use during my research: The Profit Impact of Business Intelligence (2007), Williams S., Williams N.. Morgam Kaufmann Publishers This book contains plenty of mini-cases and useful information for my project. Business Intelligence, The Savvy Managers Guide (2009), D.Loshin, Morgan Kaufmann Publishers This book provides a knowledge base for the decision makers to determine the value of integrating BI into the company. In this book I want to look at the modern view of the collection and integration of transactional and reference data as a valuable resource that can be used for analytical purposes. BI Success Factors: Tools for Aligning your Business in the Global Economy (2009), O.Parr Rud, John Wiley Sons Financial BI : Trends, Technology, Software Selection and Implementation (2002), Nils Rasmussen, Paul S. Goldy, Per O. Solli, Publisher: John Wiley Sons; 1 edition This book will help me to review how managers can quickly and easily analyse the financial data in the corporate databases in order to be able to make more intelligent decisions about the future. Consequently it will help me to analyse the impact of BI financial tools. TDWI Best Practices Reports Series This series is designed to educate technical and business professionals about new BI technologies, concepts, or approaches that address a significant problem or issue. Research for the reports is conducted via interviews with industry experts and leading-edge user companies and is supplemented by surveys of BI professionals. Gartner Inc. Gartner source is the most comprehensive collection of analysis and advice for the users and vendors of technology. Methodology In my research I want to follow multi -method, which will contain: Interview: To get more practical point of view I am going to interview those who work on implementation of BI tools and use SAP-ERP in gas transportation, to be more precise financial department in KazMunayGas and KazTransGas. KazMunayGas is the state-owned oil and gas company of Kazakhstan and KazTransGas one of KazMunayGaz subsidiaries responsible for gas transportation. Trend analysis: Phenomena that are or have been in the process of change are examined to identify and report the directions of trends and to make interpretations and forecasts. Literature: As I mentioned previously Qualitative data sources (TDWI and Gartner) will contain different cases in my research. Conducting qualitative research requires an open attitude in order to understand how others experience their situation. Qualitative research is characterised by the fact that the researcher works on the basis of an open question Qualitative research represents the general name for a group of investigative procedures with common characteristics. Also, qualitative research is empirical in the same sense as other recognized forms of scientific inquiry. It relies on observation. Qualitative research encompasses several forms of the investigation. They all share this characteristic: The data used do not accommodate readily to quantification, specification, objectification, or classification. Because of that, common statistical procedures cannot be used for data display or analysis. Typical of such data might be reports of participant observation or the texts of in-depth and relatively unstructured interviews. Project plan and schedule

A Character Comparison: Nora Vs. Antigone Essay -- Dolls House Antigo

A Character Comparison: Nora Vs. Antigone In the novels A Doll's House and Antigone, Ibsen and Sophocles respectively create two lead female characters, Nora and Antigone, who confront society's expectations of women in fundamentally different ways. Nora goes against the grain of middle class society by first forging her father's signature and then deceiving her husband, Torvald, throughout their marriage; Antigone, on the other hand, openly challenges and defies the rule of men, including her uncle and King of Thebes, Creon. Although Nora and Antigone share some comparable personality traits, like being strong willed and motivated, they confront the men in their lives and their comparable societies in two distinctive ways, which, as a result, leads to two differing denouements. Nearly every society, Nora and Antigone's are no exception, dictates a specific place or purpose for women, and while Nora and Antigone's respective societies possess some similarities regarding women's place and purpose, they contain several important differences. In Antigone, for example, the relative worth and status of women in Thebian society seems clear; women are to submit to the rule of man. Ismene suggests this submissive attribute of women in Thebian society when she begs Antigone not to defy Creon's commands, "Remind ourselves that we are women and as such are not made to fight with men." (193) Evidently the Thebian society controlled by men has kept a lid on women's individuality so much so that even a member of the royal family, Ismene, speaks of the futility in attempting to clash with the rule of man. Furthermore, Creon asks Antigone if she is "ashamed to differ from such men [the Chorus]?" (212) This suggests that in Thebian society w... ...igone respectively. Both plays focus on women's place in society and the struggle of two women to discover the repression of women latent in society and to break free of that repression. Surprisingly enough the two societies maintain similar expectations of women, but Nora and Antigone break those expectations via different methods unique to their situations. Nora is repressed by her husband and society, whereas Antigone is repressed by Creon and Thebian society, and while Nora deceives her husband for the majority of their marriage, Antigone's strong will allows her to openly confront Creon's superiority. Thus, the conclusions or denouements of the plays are to some extent different; while Nora survives in theoretical 'perfect freedom' in her society, Antigone is given death, and in a way 'frees' herself from the repressive society in which she has been subjected to.

Relationship between Psychological Properties and Physical Properties According to Physicalism Essay

Physicalism refers to a stand by some philosophers that everything in the world is physical. Physicalism in some cases is referred to as materialism, where everything is viewed to have physical properties. With respect to philosophy, Physicalism is the ontological point of view that there is nothing above and over the physical. Physicalists view the nature or the world as one and believe that everything including mind has physical properties and thus it is physical. In the attempt to prove their view of the world, Physicalists has come up with diverse explanation to bring out the relationship that exists between different aspects of nature including psychological states and properties. To understand the relationship between physical properties and mental properties, realization, reductive and supervenience ideas have been used by the physicalists. However, critics argue that physicalism is a false view of nature. This research paper will seek to determine the relationship that exists between psychological states or properties and physical properties according to Physicalism. In addition, the paper will bring into light reasons behind this relationship. Relationship between psychological properties and physical properties according to PhysicalismIn the attempt to bring out the relationship between the physical properties and psychological properties, philosophers such as Lewis used supervenience approach. This approach is simply based on meta-ethics and indicates that physical properties and mental properties are closely related due to the fact that psychological properties are part of the physical properties (Daniel, 2010). In other words, philosophers assert that psychological properties such as thinking are enclosed by physical properties. To make the argument certain, philosophers such as Lewis give an example where he refers dots on a picture as physical properties and claims that the picture is like the global features or the world. The same way he affirms that psychological properties and other properties including biological properties are like dots on the global features. Supervenience idea of the explaining physicalism ass erts that psychological properties are nothing but simply physical properties (Kim, 2008). Psychological or mental properties such as pain are viewed as physical according to physicalists as they believe that the physical aspect of pain is casually closed by the major physical properties. According to Kim, (2008), supervenience tries to bring out the identical aspect between the physical properties and psychological properties. The fact that psychological or mental properties are part of physical properties indicates similarity according to the physicalists (Daniel, 2010). This is particularly supported by the general view of physicalism that the world is a single stuff. According to the physicalists, mental or psychological properties are dependant to physical properties and thus there can not be physical difference without psychological difference. Simply, psychological properties supervene on material properties and thus they are just but the same thing. According to Physicalism, physical properties can be reduced to mental or psychological properties. The notion of reductive by the physicalism brings out the relationship between mental properties and physical properties (Kim, 2008). Essentially, physicalists use reductive idea to ascertain their idea that the world is made of a single stuff that is physical properties only. Physicalism philosophers affirms that there is a close relationship between physical properties and psychological or mental properties particularly basing their argument that mental properties are smaller components of physical properties and thus are physical properties. Realization theory is another approach used by the physicalism to bring out possible relations between psychological or mental properties and physical properties (Daniel, 2010). Based on this theory, all psychological properties can be realized through a particular physical basis (Kim, 2008). In a philosophical perspective, physicalists argue that all physical properties or predicates can be traced or are definable in physical language. This implies that there is a close relation between the two and according to physicalism they are inseparable (Daniel, 2010). Physicalists affirms that the fact that physical properties can be reduced to mental or psychological properties implies that the two are identical and simply has a close relationship. Physicalism believes that everything inside the world has physical properties and the world itself is a physical thing in its own nature. The developed understanding from this argument is that everything considered as physical thing has its own physical properties which in reality has its own psychological properties. This claim can be explained further by application of ontological perspective which involves both methodological and epistemological corollaries. According to the Physicalists, every object in the world is composed of different material which in reality encompasses different physical properties (Kim, 2011). Therefore, physical properties exhibit different properties such as mass, shape volume, energy, temperature and volume among others. In reference to the reductive physicalism, objects with high levels of properties are more reducible hence there is a high chance that they have physical properties. Jackson (2002) affirms that physicalism is more dependent on philosoph ical position which presents a myth that everything that exists in the earth has physical properties. From this explanation the understanding developed is that physicalism is closely associated with philosophy of mind which extensively believes that mind is a physical object which can be viewed at different perspectives (Kim, 2011). In reference to physical science point of view, physicalism includes bigger notations as opposed to just matter, space energy and time. The mind being in a form of a physical world, it is closely associated with non reductive physicalism. Fodor in his own research argues that physicalism is dependent will all genuine items which can be referred to either identical or are dependent upon other physical properties (Clarke, 2003). In order to accept these believe of physicalism, it vital to understand how it is related with mind dualism rejection. According to Fodor, â€Å"mentalism† is the best alternative of the dualism. Basically, physicalism believes that the concept of the consciousness is entirely dependent of the physical properties (Clarke, 2003). The state of the mind is a functional that exists in a given system. In relation to the theory of functionalism, brain is extensively believed to be a just biological implementation in a given system. The general understanding it , that the brain has capacity to recognize any change in mental status. Dualism theory is quite different from physicalism because it argues that consciousness is not related to the physical. According to Savellos and YalcÃŒ §in, (1995), panpsychism theory explains that all items which contain aspects of reality within themselves have psychological properties in additional to their physical properties. Critics argue that hardcore physicalists are more concerned to investigate the structure of the outer world in the bid of trying to understand the build relationship between the physical properties and psychological properties. Ultimately, the physical properties and mental are two distinctive area but they are contingently connected with each other. Philosophically, mind is believed to be dependent on the physical properties. Therefore, based with the explanation of the physicalism the empirical world is composed of all properties or entities which have effects of causes. Notably, both mental facts and physical have a close relationship with physicalism in relation to mental effects and causes. According to many physicalists the world in general is a physical hence everyth ing in it have its own physical properties. When reviewing the world at a supervenience base, it helps to reflect the general thinking of the physicalists. This implies that the relationship between of fundamental physical properties and psychological properties are closely dependent on each other as per the explanation of Physicalism (Clarke, 2003). The two features have the common bond of metaphysics because they are depending on certain established physical facts. Conclusion                     From the above discussion, it is evident that Physicalism extensively refers to a developed understanding by some philosophers who believe that everything in the world is physical hence have its own physical properties. In addition, Physicalism can also be referred to as materialism, where everything is viewed to have physical properties. Psychological or mental properties such as pain are viewed as physical according to physicalists as they believe that the physical aspect of pain is casually closed by the major physical properties. Therefore, this is an indication that the state of the mind is a functional that exists in a given system. References Clarke, R. (2003). Libertarian accounts of free will. Oxford [u.a.: Oxford University Press. Daniel .S. (2010). Physicalism, New Problems of Philosophy. RoutledgeJackson, F. (2002). Mind, Method and Conditionals: Selected Papers. Routledge, 2002 Kim, J. (2008). Physicalism, or Something Near Enough. Princeton: Princeton University Press. Kim, J. (2011). Philosophy of Mind. ReadHowYouWant.com, Limited, 2011 Savellos, E. E., & YalcÃŒ §in, U. D. (1995). Supervenience: New essays. Cambridge [England: Cambridge University Press. Source document

Introduction to Forensic Pathology

FORENSIC PATHOLOGY OFFICER TRAINING COURSE DEPARTMENT OF HEALTH – SOUTHERN DISTRICT Introduction The purpose of the course is to teach the basics of forensic medicine to mortuary technicians with no previous knowledge of the subject. The main emphasis will be on mortuary technique, but related aspects of forensic science will be taught.The course addresses the aspects of forensic medicine that are most frequently encountered in practice, including those that may become the subject of testimony in court. THE AUTOPSY The word autopsy means, â€Å"to look at oneself†. Many other terms are used such as necropsy (to look at the dead) and postmortem (after-death). They all mean the same thing. Autopsies have been performed for a long time, and over the years the value of the autopsy has been proven.It is of use in: Assistance to family – inherited diseases, understanding the death of a loved one, peace of mind Medical Staff – hospitals and doctors can learn abou t diseases, diagnosis and also treatment Justice and Safety and Security – important information for prosecution of cases Social – insurance claims, paternity, maternity, compensation Public Health – infections such as meningitis, tuberculosis Notes: _______________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________ ___________________________________________________________________________________________________________________________________________________________________________________________________________________________ Acts Regulating the Performance of Post-Mortem Examinations ACT | AIMS OF ACT | |Health Act 63 of 1977 |Postmortem in cases of contagious and infectious diseases | | |Consent of family not needed | | |Body must be exhumed if buried | | |Deals with transplantation of organs | | |Deals with removal of tissue from deceased | |Inquest Act 58 of 1959 |Procedures to be followed in unnatural deaths | | |Consent of family not needed | | |Report for inquest or criminal case | | |Removal of tissue allowed for investigation purposes | |Births and Deaths Registration Act 51 0f 1992 |Defines births and stillbirths and procedures to be followed | | |Defines conditions where a death certificate may not be issued | |Correctional Services Act 111 of 1998 |Provides for the reporting of prisoners dying of unnatural | | |causes | |Health Professions Act 56 of 1974 |Defines anaesthetic deaths | |Occupational Diseases in Mines and Works Act 78 of 1973 |Provides for patients who worked in mines – heart and lungs to | | |be sent for further testing | | |Permission from family is needed in natural deaths | | |If postmortem being done under another Act (e. g. Inquest Act), | | |then organs may be removed and sent away without consent | Notes: ___________________________________________________________________________________________________________________________________________________________________________________________________________________________ _______________________________________________________ ____________________________________________________________________________________________________________________________________________________________________________________________________________________________ Types of Autopsies The above Acts of law dictate which type of postmortem should be performed. A. The Clinical or Academic autopsy. Performed in terms of the Health Act. Usually performed by histopathologists attached to hospitals. The main indications are: a.Determining cause of death b. Providing correl ation between medical management and symptoms c. Determining the effectiveness of therapy d. Educating students and other health care workers e. Studying disease processes B. The Forensic Autopsy. Performed in terms of the Inquests Act. The objective is to apply medical knowledge to legal questions in the pursuit of justice. Usually performed by forensic pathologists or trained medical officers. a. Determination of cause of death b. Determining the time of death c. Recovering and identifying evidence d. Providing interpretation of findings e. Providing reports for law enforcement and justice Notes: _______________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________ _______________________________________________________________________________________________________ What is Pathology? Just as there are different types of autopsies, there are different types of pathologists. Pathology means the study of disease. Disease is defined as abnormalities in the functioning and structure of the parts of the body.Pathology can also mean the scientific study of the causes and effects of disease. Pathology may be divided into: Histopathology or Anatomical Pathology – this branch of pathology deals with autopsies and examination of changes in tissues using a microscope and other techniques. E. g. If you have a lump under your skin, the doctor can take a small piece of tissue from the lump and send it to the histopathologist who will examine it under the microscope and make a diagnosis and recommend treatment. Chemical Pathology – diseases produce changes in the fluids of the body e. g urine, blood, spinal fluid. These body fluids can be exam ined and diagnoses of disease can be made from the results. E. g.When you are sent for a blood test, the chemistry of your blood is examined by a Chemical Pathologist who may then make a diagnosis. Microbiology – The study of how bacteria and viruses cause disease by examination of body tissues and fluids and isolation of organisms. E. g. pus swabs will be sent to a microbiologist to identify the bacteria causing the disease. The microbiologist will then recommend the appropriate treatment. Forensic pathology – Forensic pathology is a branch of histopathology where a trained pathologist will examine the body and it’s tissues and offer opinions on how trauma has caused disease or disturbance in the body. Forensic pathologists have knowledge of all branches of pathology as applied to death, dying and disease. Notes: ______________________________________________________________________________________________________________________________________________________ __________________________________________________________________________________________________________________________________________________________________________________________________________________________________________ Health and Safety in the Mortuary The mortuary can be a dangerous place. Most dangerous in this environment is the individual who is ignorant of or who ignores the potential hazards at postmortem. Such people are a danger to themselves and others. A. Risks and Hazards a. Tuberculosis Caused by inhaling the agent through the air.It is rare to contract TB through the skin. With the current HIV epidemic, strains of the TB-bacterium that are very resistant to treatment are occurring. This makes contracting the disease a greater risk than before. It has been shown that corpses are more infectious than living patients. b. HIV Although there is fear of acquiring HIV through postmortems, the risk of getting HIV in this way is very low. There is currently only 1 recorded case of occupational-acquired HIV infection in a pathologist. The overall risk of getting HIV after accidental exposure by needlestick is only 0-0. 42%. Splashes of fluids into eyes/mouth carry an infection rate of 0. 04-0. 63%.Aerosol risk (breathing infected air) has not been reported. HIV can be isolated from the cranial bones, brain and spinal fluid up to 5 days after death. No HIV could be isolated from bone dust. HIV is weak once outside the body, and is easily inactivated by a solution of bleach (Jik/Domestos), formalin, alcohol, peroxide or phenol (Jeyes Fluid). c. Hepatitis B and C The way you can acquire Hepatitis B or C is similar to HIV, that is by risky sexual behaviour, intravenous drug use or through accidental occupational exposure. Hepatitis B is very infectious and staff who have not been vaccinated against Hepatitis B should not perform postmortems.Hepatitis C is less infectious, but there is no vaccination against it. The risk of transmission is 3-10%. d. Other diseases Certain viruses and bacteria can cause considerable discomfort for the autopsy technician, but are treatable. Postmortems on patients with haemorrhagic fevers are prohibited unless they are performed in specialised mortuaries. How do you reduce risk? A. Immunisation – all staff involved in autopsies or who come in contact with material from autopsies should be vaccinated against tetanus, poliomyelitis, tuberculosis and hepatitis B. B. Pre-autopsy testing – where there is reason to believe that a corpse is infected with a highly infectious organism, testing should be done before autopsy.HIV-testing in hospital autopsies is appropriate and consent is not needed. C. Clothing – the following should be worn at all times: cap, eye protection, face mask, surgical gowns and clothes, boots, apron and at least one pair of gloves. Wearing too many layers of clothes is dangerous because it makes the technician clumsy and uncomfortable. D. Reduce aerosol f ormation – care should be used when using power saws to open the skull. Intestines should only be opened under water. High pressure water hoses should not be used. Avoid splashing when handling organs. E. Equipment – equipment should be kept to a minimum and should be kept in clear view at all times. Scalpels

Review of Related Literature of Volcano Tourism in the Philippines Essays

Review of Related Literature of Volcano Tourism in the Philippines Essays Review of Related Literature of Volcano Tourism in the Philippines Essay Review of Related Literature of Volcano Tourism in the Philippines Essay Review of Related Literature The travel and tourism industry is the world’s largest and most diverse industry . In a report of World Tourism Organization entitled International Tourism, it has pointed out the desire to standardize the definitions in the tourism industry throughout the world. This shows that tourism is an industry at its mature stage. Standardization has been a product of the big growth of demand for this industry. Meanwhile, studies show that there is a present shift of tourism growth in Asia. Asia has experienced a great increase in tourism for the past years. Southeast Asia, in particular has experienced the fasted growth in tourism. Tourism contributes significantly to 11 of the 12 countries that account for 80% of the worlds poor. Seven of these countries are in Asia, namely, Bangladesh, Peoples Republic of China, India, Indonesia, Nepal, Pakistan, and the Philippines. In fact, tourism in Asia is in a thriving condition. Since 1990, the Asia-Pacific region has become an increasingly important tourist destination, and it is the fastest-growing region for international tourism worldwide. The Philippines is trying to catch on with the key players of the Southeast Asian tourism, according to the World Tourism Organization (WTO) study. The double digit gain is attributed to growth of global tourism business; increase travel to the Asia Pacific region; and aggressive and sustained marketing of the Philippines through the WOW Philippines. The United States remained the top tourism source for the Philippines. Japan and Republic of Korea followed The figures are very promising. The Philippines reported that tourism products such as health, sports, nature and adventure, ecotourism, convention and business have been aggressively promoted by the Department of Tourism both in international and local tourism forum. In addition, new types of tourism products are continually being developed by the government in coordination with the private sector and local government units not only to attract more tourists but to promote a more quality tourism experience. The simple concept of tourism has transformed into many specializations such as sustainable tourism, peace through tourism†, poverty reduction through tourism and â€Å"nature-based tourism†. Furthermore, it has shifted from being a collective effort of the entire government to it being decentralized. And different studies have now embarked on focusing on these trends. Holistic Approach Holistic approach to developments has been greatly considered. Within this holistic approach are the concepts of ecotourism and sustainable development. This ‘general’ approach has been attributed to the Agenda 21 which was a product of the â€Å"Earth Summit† in Rio de Janeiro in 1992. In the said summit, also known as the United Nations Conference on Environment and Development, the concept of sustainable development – a development that meets the needs of the present without compromising the ability of the future generations to meet their own needs- was introduced. Within the scope of the said summit, are the principles for guiding action on environment and development. Since then, developments have geared towards addressing the social, economic and environmental dimensions of sustainable development. Ever since, these outlook on developments have been considered. Safeguards for environmental protection and cultural sensitivity should be developed and enforced, together with effective land use planning, zoning, and regulation. Most importantly, a sensitive balance between destination marketing and destination preparedness needs to be maintained. Studies have assimilated and promoted such perspectives. In a joint publication of WTO, the World Travel Tourism Council, and the Earth Council entitled: â€Å"Agenda 21 for the Travel and Tourism Industry† practical steps that governments and private tourism companies can take to implement the goals of the Rio Earth Summit and make the future of the tourism sector and our entire planet more sustainable. For example, in China similar approaches have been taken into consideration as it explores the relationship between development and conservation. In a paper on the mentioned perspective, said that both conservation and development, if working harmoniously together, lead to the best approach.. Eco-tourism One aspect of tourism which has greatly been considered is eco-tourism. As climate change guilt among tourists grows, many tourist attractions are touting their environmental credentials in an effort to cash in on the eco tag. We define nature-based tourism as the segment of the tourism market in which people travel with the primary purpose of visiting a natural destination. If we were to draw an imaginary line through the tourism industry, with one side (the smaller side) representing sustainable tourism and the other side representing non-sustainable tourism, then nature-based tourism and cultural tourism, etc. would span the divide. We equate ecotourism with nature-based tourism that falls on the sustainable side of the line, where impact on the local environment and human communities is low, direct financial benefits accrue to conservation efforts and the local communities, there is respect for local cultures and needs, and the experience builds environmental awareness. As the demand for tourism grows, the notions for eco-tourism sometimes drift away from its original goals. Studies have been conducted on eco-tourism which aims to standardize its goals purposes. For instance, a study has pointed out the simplistic understanding of eco-tourism as the overlap between nature and sustainability. Ecotourism projects must go beyond prevailing notions of the overlap between nature tourism and sustainable tourism(1) to encompass the social dimensions of productive organization and environmental conservation. Ecotourism must do more than create a series of activities to attract visitors, offering them an opportunity to interact with nature in such a way as to make it possible to preserve or enhance the special qualities of the site and its flora and fauna, while allowing local inhabitants and future visitors to continue to enjoy these qualities. They must also establish a durable productive base to allow the local inhabitants and eco-tourist service providers to enjoy a sustainable standard of living while offering these services. These trends have been monitored by organizations such as WTO. A lot of studies have been conducted being able to go into great new heights in understanding and implementing the views on tourism. Studies on the tourism industry have indeed brought more light on the once simple notion of tourism as the act of travelling. Its complexity has brought up studies on specialized areas in different and diverse settings. Volcano Tourism Volcano tourism although have long been an industry, have not been a popular study. This could be attributed to the nature of volcano tourism, which is very specialized. But nevertheless studies about it have been considered. Countries have greatly dealt with specializations of their tourism industries. And volcano tourism has been harnessed by countries that have sufficient resources. El Salvador for instance has mentioned in their National Plan of Tourism 2014 the importance of specializing tourism by identifying the country’s strength. â€Å"It turns out interesting to develop a supply of specialized nature that leans in identifiable and competitive advantages. The United States and European countries constitutes the main markets of reference in the international scope for the nature tourism. .. it requires a strategy of innovation and diversification Within the framework of the thematic tourism of nature he is feasible to differentiate diverse slopes †¦volcano tourism, the scientific tourism, the photographic tourism, agroturismo, ornithological tourism, etc â€Å" Some papers done in China which dwells on such area of interest are: â€Å"Research on Volcanic Tourism Resources and Their Development and Utilization† and â€Å"The Development of Volcano Tourism Resources and Ecological Conservation in Zhanjiang†. Both papers discuss the role of volcano tourism resources on the success of the proposed development of eco-cultural tourism. Through such papers, this specialized form of tourism appends even more variables. Some key variables of volcano tourism are its volcanic resources, volcanic tourism resources, volcanic ecology, and volcanic culture. Thus volcanic tourism in the context of a holistic approach involves a wide spectrum of factors and issues. Furthermore, through these papers, one would have an overview of needs and possibilities of such developments. It is said that volcano tourism is a rare tourism resource. Author Guo Jinjie of Greenpeace China has pointed the value of the landscape features and geological structures volcanoes possess. This implies that developments around the vicinities of volcanoes are site specific as volcanoes takes many forms and natural features. Aside from the features of this natural wonder, the presence of different sectors which interacts with it has been noted as well. Volcanoes shape not only the Earth’s surface but also the course of human history. Eruptions have contributed to the downfall of civilizations, changed the course of wars, and, more frequently, destroyed whole cities killing thousands of inhabitants. On the positive side, volcanoes make fertile lands that are the source of livelihood for numerous people all around the globe. One of the most interesting aspects of visiting a volcano is learning how its eruptions have affected the local people and their culture. Equally fascinating is to find out how the current population views the volcano: feelings run from pride to terror, depending largely on the frequency and character of the predominant eruptions. In itself, volcano tourism is very varied. The Volcanic Hazards Despite of the hazards volcanoes pose to life, studies show how people would prefer to stay within the vicinity of the volcanoes because of the great opportunities and potentials it renders. The USGS has pointed out the following reasons: fertile soils, geothermal energy, mineral resources, industrial products, business opportunities, recreation and tourism. It should be emphasized that the short-term hazards posed by volcanoes are balanced by benefits of volcanism and related processes over geologic time. Thus has led to even more study about its hazard in the view of keeping volcanic areas ‘safer’. Moreover, any development should consider a lot of things other than profit. In an article, it pointed out that the positive thing is we get people outdoors, appreciating the spectacle of nature. The downside is people sometimes get taken to the wrong place at the wrong time. Volcanic hazards are crucial elements to consider in any development around volcanic vicinities. Much has been studied about the hazards of volcanoes around the world. Government organizations like the U. S. Geological Survey (USGS) as well as the Philippine Institute of Volcanology and Seismology (PHIVOLCS) have conducted various studies about the natural hazards of volcanoes. The unique relationship between human settlements and volcanoes has been grounds for the researches done. There are many discussions in the geophysics literature of the types and nature of volcanic eruptive behavior. In the social science literature there are discussions of public education strategies for hazards, controlling access to dangerous locations and evacuation systems. Key techniques have been explored with regards with human safety. Three critical social management techniques are commonly described: public education, access controls and evacuation systems. Furthermore, research has been done on areas where the volcanic hazards and tourism converge. In an article, it tried to highlight that tourism industry should be given more attention when it comes with disaster management. Tourism and natural disasters are not commonly associated, but they some-times have geographical congruence. An examination of the 1980 eruption of Mount St. Helens and the 1985 East Kootenay forest fires reveals how tourism factors fit the general model of natural-disaster planning. Evidence suggests that tourism should be given more attention in disaster planning. A study had shown the key role of a multidisciplinary approach in reducing the social impact of volcanic hazards through assisting communities, organizations, and individuals following an eruption and, importantly, during quiescent periods. Meanwhile another paper looks into the capacity of resilience of traditional societies and the concurrent degree of cultural change rely on four factors, namely: the nature of the hazard, the pre-disaster socio-cultural context and capacity of resilience of the community, the geographical setting, and the rehabilitation policy set up by the authorities. These factors significantly vary in time and space, from one disaster to another. Vulnerability of communities to such hazards has also been studied. In one paper, vulnerability is discussed relative to psychological factors namely: sense of community, coping style and self-efficacy) is used to investigate this issue. BIBLIOGRAPHY: Agence France-Presse, Southeast Asian Toursim Industry Going for a Greenerimage, Inquire- Business, July 10 2008. Cezayirli, Gulfer. Fast-Growing Asian Tourism Should Enlist Help of the Urban Poor. Manila, Philippines: ADB, 2003 Chuck Y. Gee, International Tourism: A Global Perspective. ; Chuck Y. Gee, International Tourism: A Global Perspective, (2007) David Barkin, Ecotourism: A Tool for Sustainable Development (Mexico, 1996). Gulfer Cezayirli, Fast-Growing Asian Tourism Should Enlist Help of the Urban Poor (Manila, Philippines: ADB, 2003). Guo Jinjie, The Development of Volcano Tourism Resources and Ecological Conservation in Zhanjiang, Greenpeace China (2005). Integrated Rega Technology Utilization for Eco-Tourism Parks Development Baron Village, Yogyakarta, (National Technical Experts (P. T. Chazaro Gerbang Internasional), 2004). Jinjie; Rosaly Lopes, The Volcano Adventure Guide (U. K. : Cambridge University Press, 2005). Lopes, Rosaly. The Volcano Adventure Guide. U. K. : Cambridge University Press, 2005. Sanjay Kumar Verma, International Association of Tourism Co-Operatives, in Cooperatives and Tourism : An Asian Perspective (Cartagena (Colombia): 2005). Verma, Sanjay Kumar. International Association of Tourism Co-Operatives. In Cooperatives and Tourism : An Asian Perspective. Cartagena (Colombia), 2005.

Free Essays on Hindu Caste System

The principle of Varnasrama Vindaloo Dharma, also known as Yachti, or caste, is one of the most fundamental aspects of Hinduism. Its origins may be traceable back as far as 6000 BC, when during the course of the tribal warfare that was prevalent in the region, the complex hierarchy was devised as a system to facilitate the subjugation of the conquered people. It is thought by some that even today, the members of the lowest castes are descendents of those conquered tribes. (Wikipedia: Georges Dumezil) The caste system is based upon the principle that human society is like a huge, complex machine, with the individuals and communities being like its parts. If the parts are weak and broken, the machine will not work. The body can only work efficiently if its parts and organs are in sound and strong condition. And lubricated. But if there is pain in any part of the body, if there is disease in any organ or part of the body, this human machine will go out of order. It will not perform its usual function or work. Likewise, no organ can fulfill any other organ’s function. And thus it is that Hindu society traditionally was divided into four main castes, with those castes themselves being divided into literally hundreds of subcastes. The function of these names is to quantify how close a person was to freeing himself from the cycle of death and rebirth. Being born to a higher caste was an indication that one had lived one’s previous lives in a holy manner. Likewise, the higher castes had to be careful to live holy lives themselves, less they regress to a lower caste in the next reincarnation cycle, or even worse, reincarnate as some kind of animal. The highest class is the Brahmans, the priestly class. Their dharma is to study and understand the Vedas, Hindu’s holy texts, and bring this knowledge to others. The second class is the Kshatriya, the warrior class, who acted as the protectors of the peace. I made a doody. Vaishya, the ... Free Essays on Hindu Caste System Free Essays on Hindu Caste System The principle of Varnasrama Vindaloo Dharma, also known as Yachti, or caste, is one of the most fundamental aspects of Hinduism. Its origins may be traceable back as far as 6000 BC, when during the course of the tribal warfare that was prevalent in the region, the complex hierarchy was devised as a system to facilitate the subjugation of the conquered people. It is thought by some that even today, the members of the lowest castes are descendents of those conquered tribes. (Wikipedia: Georges Dumezil) The caste system is based upon the principle that human society is like a huge, complex machine, with the individuals and communities being like its parts. If the parts are weak and broken, the machine will not work. The body can only work efficiently if its parts and organs are in sound and strong condition. And lubricated. But if there is pain in any part of the body, if there is disease in any organ or part of the body, this human machine will go out of order. It will not perform its usual function or work. Likewise, no organ can fulfill any other organ’s function. And thus it is that Hindu society traditionally was divided into four main castes, with those castes themselves being divided into literally hundreds of subcastes. The function of these names is to quantify how close a person was to freeing himself from the cycle of death and rebirth. Being born to a higher caste was an indication that one had lived one’s previous lives in a holy manner. Likewise, the higher castes had to be careful to live holy lives themselves, less they regress to a lower caste in the next reincarnation cycle, or even worse, reincarnate as some kind of animal. The highest class is the Brahmans, the priestly class. Their dharma is to study and understand the Vedas, Hindu’s holy texts, and bring this knowledge to others. The second class is the Kshatriya, the warrior class, who acted as the protectors of the peace. I made a doody. Vaishya, the ...

Capitalism, Modernism and Postmodernism

Capitalism, Modernism and Postmodernism Eagelton’s essay, Capitalism, Modernism and Postmodernism , was first published in the New Left Review in 1983 in which his post Marxist analysis of literature is exposed. He accounts for capitalism influence on art and its role. The capitalist and late capitalist areas have seen two new forms of literature appear: modern and postmodern. The modern, Eagleton explains, â€Å"In bracketing off the real social world, establish[es] a critical, negating distance between itself and the ruling social order† [1] , while postmodern works accepts the fact that it is a commodity and thus conflicts between its material reality and its aesthetic structure. Capitalism has turned art into a commodity, and after analysing this claim, the characteristics of modern and postmodern genres will be analysed, so as to understand literature’s role. Eagleton explains how â€Å"High modernity [†¦] was born at a stroke with mass commodity culture.† [2] Capitalism, as defin ed by Marx is the bourgeois doctrine by which they are in possession of the modes of production and manufacture goods, sold for a profit. According to most Marxist thinkers, including Eagleton, art became one of the goods that the bourgeoisie wants to monopolise, produce and sell. Art has become a commodity, dissolved into social life. Eagleton denounces the effects of late capitalism on art: â€Å"if the artefact is a commodity, the commodity can always be an artefact. â€Å"Art† and â€Å"life† indeed interbreed† [3] . Eagleton points out that that the â€Å"performative principle†, which he redefines as the deliverance of goods, also applies to the capitalist conception of art. The use of â€Å"best seller† as criteria of advertisement for literature proves that literature has become a mass commodity good. Art and literature have been influenced by some characteristics of late capitalism, such as virtual reality based on mass consumerism. Our so ciety focuses on commodities sold to and ideologically integrated by the consumer: â€Å"The commodity is less an image in the sense of a â€Å"reflection† than an image of itself, its entire material being devoted to its own self-presentation† [4] . Art has become centred on its own image, role and place within society, because it has somehow lost its utopian role of mirroring the world, as if capitalism has perverted its function: â€Å"If the unreality of the artistic image mirrors the unreality of its society as a whole, then it is to say that it mirrors nothing real and so does not really mirror at all.† [5] Modernism and postmodernism are genres that emerged in the capitalist and late capitalist stages. They seem to have a common point: to focus on their role and concentrate on self identity. Eagleton uses de Man’s deconstructivist theory to define modernism: â€Å"Literature defines and pre-empts its own cultural institutionalisation by textually introjecting it, hugging the very chains which bind it, discovering its own negative form of transcendence in its power of literally naming, and thus partially distancing, its own failure to engage in the real.† [6] Modernism attempts at representing the real, but cannot do so and raises a paradox: it â€Å"resists commodification† [7] but is nonetheless part of it, thus part of the social and cultural superstructure of society, which it denies. Denying being part of the capitalist mass commodity is the very core of modern failure to represent the real.

The problems faced by dependent people Research Paper

The problems faced by dependent people - Research Paper Example Thes is statement: The discussion based on the novel Of Mice and Men by John Steinbeck proves that both the dependent people with issues and their caretakers/companions are forced to face serious problems like rejection, isolation, unexpected troubles, emotional trauma, and unfulfilled dreams. One can see that rejection is one among the problems faced by dependent people/caretakers in the mainstream society. To be specific, the main characters in the novel face rejection because they were migrant laborers. Besides, Lennie Small, one of the main characters faced rejection in the society because he was not a normal individual. He used to depend upon others to lead normal life in the society. On the other hand, his friend and protector, named George Milton, faced the problem of rejection because he used to support Lennie. So, both the characters face the same problem of rejection. Michael J. Meyer states that, â€Å"But there is another dimension alongside in Of Mice and Men that implies a moral universe in which the strong are not to be praised for their oppression of the weak (as in the case of Lennie and Candy) or different. One can see that rejection based on one’s abnormal behavior or supporting the same cannot be justified because an abnormal individual is not responsible for his/her deeds. Instead, his/her abnormal behavior is related to the improper functioning of human brain. In the novel, George is aware of the fact that the society treats Lennie as an outcast because he is an abnormal individual. ... So, George decides to be the caretaker of Lennie. But this did not change the cruel behavior of the people towards Lennie. One can see that Lennie was so innocent that he did not provide any importance to the rejection faced by him in the society. Instead, he considered George a father figure and depended upon him. On the other side, rejection deeply influenced Georges mind because he was aware of the after-effect of rejection. Catherine Reef states that, â€Å"George now understands that being responsible for Lennie means protecting other people from his bearish strength† (66). But he did not decide to abandon Lennie because he was aware of the fact that Lennie cannot lead a peaceful/normal life without a supporter. So, one can see that rejection in the society forced the main characters to think about future and fight against the odd happenings in their lives. Besides, the novel exposes the far-reaching effect of rejection because both the main characters are portrayed as vi ctims of the same. Within the context of the problems faced by the dependent people and their caretakers, rejection leads to isolation in the society. One can see that some of the dependent people are aware of their mental defects. So, they decide to keep away themselves from other individuals. They gradually reject the society and lead lonely lives. On the other side, some other dependent people are not aware of the fact that the society provides less importance to the problems faced by them. They never realize that they need support to lead peaceful lives. Within the context of the novel, Lennie is not aware of the fact that the society considers him as an abnormal individual. Instead, he tries to deal with others in an innocent way. But this innocence added with abnormality results in a

Inventory Management and Production Planning and Scheduling Essay

Inventory Management and Production Planning and Scheduling - Essay Example These usually shares 50%-70% of the total items yet contribute only 5% to 20% of their total value. As A items are most valuable in the business operation, stricter and tighter inventory control policies are implemented for their maintenance. For one, A items requires the most accurate and detailed records which are done through a more rigid control on transaction documents. Also, daily updating is done to gain a regular accurate insight of their demand and order quantities. I believe that these tighter inventory policies for type A items are logical. Since they constitute the highest dollar value of the total stock of merchandise, they must be treated with utmost care. These items do entail the stricter documentation as loss of only a minute portion will lead to huge losses for the company as their per unit value is relatively high. Also, inventories with higher values are typically marketed at a higher price to customers. Type A are considered high-end products as they typically require a huge amount of purchasing power from the consumer. Since they are sold to the high-end market, a loss of a single sale of the inventory will lead to a significant loss to the company. Closely monitoring the level of these stocks will yield a higher profitability for any business operation. B items, though given a less strict policy than A items, requires normal control which involves accurate records and timely attention. As opposed to A items which require daily updating, order quantity and order points for B items only need to be revised on a quarterly basis. These stocks require only normal processing, yet they are given top priority when critical situations arise. Moderate control policies are implemented in keeping B items as they comprise only an intermediate value of the company’s total inventory. These items do not require

Publishing industry Research Paper Example | Topics and Well Written Essays - 250 words

Publishing industry - Research Paper Example This factor affects the copy editing and graphic design stages of development. In these stages, marketing and art departments design the product including page size, type and style, layout, and graphics based on the needs of the target market. The current market for publishing products requires digitized books. Therefore, publishing industries are now developing digitized books in order to meet the needs of the target market. The third economic factor affecting the publishing industry is competition. This affects the marketing stage. There are many firms operating in the industry; hence causing competition and reduced sales volumes for existing members of the industry. Finally, the overall economic performance of the country in terms of GDP, Inflation and economic growth affects the industry. Increased GDP means increased purchasing power for the consumers of published products; hence profitability of the industry increases. Inflation causes increase in prices of products and services, including the prices of publishing services. Increased prices then cause low demand, reduced sales and diminishing profits in the industry. Publishing industry has existing firms, and also potential entrants. In USA and Canada, some of the existing firms include: Random House, HarperCollins Publishers Inc, Penguin Group, etc. The existing firms erect barriers to entry of firms using research and technology. The existing firms develop innovations and technologies that are difficult for entrants or other firms to imitate (Siegfried and Evans, 1994). This prevents other firms from entering into the industry successfully. For instance, some firms provide information electronically in order to retain its consumers; hence new entrants find it difficult to get customers. One of the incentives of entry into the industry is expected growth. Another incentive of entry is demand growth. The barriers to entry include: cost differences, economies of scale, limit pricing and excess

Analysis of Market Failures Assignment Example | Topics and Well Written Essays - 500 words

Analysis of Market Failures - Assignment Example Therefore, in order to counter this market failure, government intervenes, takes taxes from people and provides them the goods which are not provided by price mechanism, such as street lights, lighthouses, police etc These were some cases, where market forces of price mechanism fail to provide the people with the right quantity of goods and results in market failures. However, a new way adopted by most governments to counter market failures is by adopting a mixed economic system, where there is both price mechanism and government control. Whenever the price mechanism fails to provide a good or service, or over or under provides it, the government comes forward and takes care of the market. For example, to counter the overproduction of demerit goods, it increases the taxes on those goods. Similarly, in order to increase the production of merit goods, it usually provides subsidies on them, so that these goods are provided more in the market. Thus, we can conclude from this essay that even the most efficient system of allocation of resources can sometimes fail to allocate the resources in the most efficient way. This situation is known as a market failure, and if not dealt properly, it will lead the market towards inefficiency and hence there is a need for good government control to counter the problem. Â  

Written case study analysis Example | Topics and Well Written Essays - 1000 words

Written analysis - Case Study Example there were a lot of mothers who killed their children since their biological father was a Tutsi and there were many more people who killed their relative just because they were of the Tutsi community (Reed, 2014). The deaths of thousand of Tutsi and Hutu community member were a major drawback that occurred during the genocide. The militia killed women and children mercilessly for no reason during the genocide. For Kagame to fully support the reconciliation campaign I would strictly adhere to his beliefs and philosophies in order to gain his support while at the same time sensitizing him to be less ethnic-based and biased. The president, Paul Kagame, is believed to be an economist due to this fact, I would present the economic statistics of a united country compared to the economic statistics of an unstable country like the present day Sudan to portray the need for reconciliation and the economic benefits it would have on his country. The pitch would contain a detailed and well laid out presentation of the statistics and the economical possibilities that would, in no doubt, be guaranteed if he accepted to fund the campaigns. The use of visual charts and diagrams would be of great importance in laying out the data and statistics for easier understanding of the economic comparisons between a stable and unstable country. I would empathize on the effects the genocide caused on the people, by clearly demonstrating the effects the genocide had to all the communities in Rwanda including his own ethnic community will have triggered his soft and caring self thereby persuading him to fund the reconciliation campaigns. As an antagonistic journalist and a reconciler, I would greatly emphasize on the need of peace talk that would facilitate the reconciliation process. I would greatly emphasize on the president, Paul Kagame, the need of a peaceful country and the productivity it brings to the economy to have a united people to govern. I would emphasize on the need of a

Publishing industry Research Paper Example | Topics and Well Written Essays - 250 words

Publishing industry - Research Paper Example This factor affects the copy editing and graphic design stages of development. In these stages, marketing and art departments design the product including page size, type and style, layout, and graphics based on the needs of the target market. The current market for publishing products requires digitized books. Therefore, publishing industries are now developing digitized books in order to meet the needs of the target market. The third economic factor affecting the publishing industry is competition. This affects the marketing stage. There are many firms operating in the industry; hence causing competition and reduced sales volumes for existing members of the industry. Finally, the overall economic performance of the country in terms of GDP, Inflation and economic growth affects the industry. Increased GDP means increased purchasing power for the consumers of published products; hence profitability of the industry increases. Inflation causes increase in prices of products and services, including the prices of publishing services. Increased prices then cause low demand, reduced sales and diminishing profits in the industry. Publishing industry has existing firms, and also potential entrants. In USA and Canada, some of the existing firms include: Random House, HarperCollins Publishers Inc, Penguin Group, etc. The existing firms erect barriers to entry of firms using research and technology. The existing firms develop innovations and technologies that are difficult for entrants or other firms to imitate (Siegfried and Evans, 1994). This prevents other firms from entering into the industry successfully. For instance, some firms provide information electronically in order to retain its consumers; hence new entrants find it difficult to get customers. One of the incentives of entry into the industry is expected growth. Another incentive of entry is demand growth. The barriers to entry include: cost differences, economies of scale, limit pricing and excess

Written case study analysis Example | Topics and Well Written Essays - 1000 words

Written analysis - Case Study Example there were a lot of mothers who killed their children since their biological father was a Tutsi and there were many more people who killed their relative just because they were of the Tutsi community (Reed, 2014). The deaths of thousand of Tutsi and Hutu community member were a major drawback that occurred during the genocide. The militia killed women and children mercilessly for no reason during the genocide. For Kagame to fully support the reconciliation campaign I would strictly adhere to his beliefs and philosophies in order to gain his support while at the same time sensitizing him to be less ethnic-based and biased. The president, Paul Kagame, is believed to be an economist due to this fact, I would present the economic statistics of a united country compared to the economic statistics of an unstable country like the present day Sudan to portray the need for reconciliation and the economic benefits it would have on his country. The pitch would contain a detailed and well laid out presentation of the statistics and the economical possibilities that would, in no doubt, be guaranteed if he accepted to fund the campaigns. The use of visual charts and diagrams would be of great importance in laying out the data and statistics for easier understanding of the economic comparisons between a stable and unstable country. I would empathize on the effects the genocide caused on the people, by clearly demonstrating the effects the genocide had to all the communities in Rwanda including his own ethnic community will have triggered his soft and caring self thereby persuading him to fund the reconciliation campaigns. As an antagonistic journalist and a reconciler, I would greatly emphasize on the need of peace talk that would facilitate the reconciliation process. I would greatly emphasize on the president, Paul Kagame, the need of a peaceful country and the productivity it brings to the economy to have a united people to govern. I would emphasize on the need of a

Counter Culture Essay Example for Free

Counter Culture Essay Introduction From a moral standpoint, social problems harm people and from a democratic standpoint, social problems harm the well-being of citizens. In addition to that, from a societal standpoint, social problems threaten the productive functioning of society. A social problem is said to exist to the extent that some malfunction is observed in society. This malfunction might be an inequality (e.g:with the same education and experience women earn only about 80% of what men earn in the labor force), a poor allocation of resources (e. g: poor environmental stewardship), violence (e.g: domestic violence, rape, violent crime), or an inefficient organizational system (e.g: too much or too little being spent on social services). The social evils that are plaguing our society today could hardly be catalogued, they are uncountable in the true sense of the assertion. Among the prominent social problems are the escalating crime waves , religious intolerance , disrespect for elders , laziness and lateness of duty , widespread of diseases , ostentatious spending, abortion, pre marital pregnancy, elope (run off secretly to be married and usually without the consent or knowledge of one’s parent), disciplinary problem, psychological problem, slow down development of the country, and alcohol consumption . These are the effects of our social problem among Malaysian youth. Sociologists can identify many aspects of society that might be considered to be social problems. It is the values held by the majority of citizens (in a democracy) that define what is a social problem (e.g:Is denial of same-sex marriages a problem?). Social problems are identified as such partly with respect to their perceived effect on the productive functioning of society. Social problems can be difficult to identify (e.g:What is the scientific evidence that same-sex marriages or the prohibition of them will harm society?). Sociologists use the consensus, conflict, and interactionist perspectives to examine these conditions of potential social problems. Risk Factors for Social Problems Risk factor is defined as a factor which increases the chances of social  problems beyond control. There are different risk factors for social problems among youth such as biological, psychological and social. Social risk factors include unemployment, disturbed family environment, unavailability of educational opportunities, availability of drugs in locality, law and order situation. Environmental/social risk factors are increasing the chances of using drugs among youth. A youngster who is disturbed because of his family environment will spend time out side of his home, sitting with friends who can offer him drugs. Handling peer pressure will be difficult for him, as a result, he will be ready to use drug. A youngster deprived of educational opportunities and economic resources may be at great risk of using drugs. His disappointment from social problems will produce images of drugs in his mind as the suitable source of getting rid of his problems. Easy availability of drugs/substance in his locality will further serve to increase his craving for drugs. Also the principal and behavioural factors linked with youth violence are hypersensitivity, impulsiveness, poor behavioural control, attention problems, history of early aggressive behaviour and low educational achievement. Associating with delinquent peers has also been linked to violence in young people. Gangs and a local supply of guns and drugs are a potent mixture, increasing the likelihood of youth violence. Low level of social cohesion within community has been linked to higher rates social problems. Cultures that do not provide non-violent alternatives for resolving conflicts appear to have higher rates of social problems too. For most young people, the offending behaviour is part of growing up, of testing the limits, of taking risks, of asserting their independence. It may also be an indication of boredom and the absence of anything useful or meaningful to do. It may be a reflection of that awkward stage of life where one feels grown up but not able to participate fully in the world of adults. Generally, the offenses that they commit are relatively minor and decrease in frequency as they grow older, mature and find a way to participate in and contribute to society. Ways to overcome social problems The role of parents is crucial in giving serious attention to their children. Parents must consider the movements of their children. Parents should always know and identify the problems faced by their children and are willing to take the time to solve the problem. Parents also should know their child’s friends and always make sure their children make friends and socialize with those who have well in morally. In addition parents must spend part of daily time with children by giving them confidence, courage, creating positive attitudes towards issues, emotions and decisions. Another common set of prevention strategies addressing youth violence focuses on early intervention with children and families. Such programmes provide parents with information about child development and teach them how to effectively discipline, monitor and supervise children, as well as how to manage family conflict and improve communication. Parent and family -based interventions are among the most promis ing strategies for producing long-term reductions in youth violence. 2. Academic approach. This can be done by adding activities based on academic and semi-academics activities such as extra-curricular in schools. Similarly, the changes in teaching techniques such as use of computer, video, audio-visual aid equipment and techniques of teaching outside the classroom should be implemented. 3. Establishing legal system in the school. Provisions in the law school could create fear among students, in addition to reducing the burden and responsibility of the school and the parents in monitoring discipline. 4. Law enforcement authorities like the police. Jurisdiction of the existing police should be used by school administrators in the discipline of students. The administrator shall take the opportunity to refer their student’s problems to police. 5. Preventive measures should be held as appropriate counselling at school level. Counselling at school level is important in helping teenagers overcome their problems. This program will be more meaningful i f the counsellors are qualified and experienced elected. 6. Parents and Teachers Association (PTA) should play an important role more frequent meetings between parents, guardians and teachers should be held  especially for students that influenced in social problems. Parents should discuss student’s problem with teacher and get ready to receive and advice from a teacher with an open and positive attitude. If one considers that ultimately we are concerned with the healthy development of adolescents in transition to adulthood, we must be concerned with the issues that impede or impact on such transitions. Transition to adulthood includes simultaneous transitions across several domains including post-secondary education or other work preparation training, labour force participation (or unemployment) independent living, marriage or cohabitation, and community living. Transition success is affected by many factors including personal characteristics, gender, family influences, exposure to role models, economic status, cultural influence s, and the economic viability of the community in which the person functions. We also be mindful of the fact that adolescence occurs in a context with such factors as race, ethnicity, cultural customs, language, social views and practices, sexual orientation and physical or learning disabilities all combining to make the transition experiences of some adolescents very different from others. While there has been a fair amount of work done on identifying risk factors that, if present, may increase the likelihood of a young persons involvement in crime or other negative behaviour problems, there has also been some work done on the development of programs that build on the enhancement of protective factors which may reduce the effects of exposure to risk factors and thus lower the chances a youth will develop serious anti-social or other behaviour problems or become a victim.. Protective factors may also divide into: (1) Individual characteristics (i.e. high IQ, high level of resilience and flexibility and a positive social attitude); (2) Social bonds ( notably warm, supportive and affective   relationships with parents and other adults); and (3) Social support including positive social skills and socially acceptable pattern of behavioural norms. Possession of problem-solving, Life and communication skills. Sociability, Resilient personality or temperament A sense of belonging, secure attachments to positive parent(s) or family Positive relations with â€Å"pro social† peers Access to other caring supportive adults Appropriate discipline Limit-setting and structure from parents, Opportunities to experience success and build self esteem In the context of transitions from adolescence to healthy adulthood, it is important to consider the notion of resilience as a young persons ability to cope in the presence of major stress or risk factors. They go on to suggest that resilience is a source of strength in young people created or nurtured by caring and effective parents or other adult caregivers, positive learning environments in schools and access to community resources. What is the value of having an assessment to identify potential risks and needs of young offenders? By objectively identifying young persons who pose a higher risk of re-offending and the program interventions that are needed Assessments allow for a potentially more efficient and effective use of resources More objective and consistent decision making Establishing a baseline for monitoring a young offender’s progress Periodic reassessment of rehabilitative effectiveness Appropriate targeting of program intervention to address the social problems factors associated with offending (risk-needs assessment) such as: Use of appropriate modes of intervention based on social learning principles A multiplicity of available interventions to address differing individual needs Consistent application of interventions to ensure program integrity Quality assurance of program design and delivery including training and recruiting appropriate staff Strong theoretical base or mission for the program We should be careful not to suggest that a program has not been successful if a young person re-offends. While rehabilitative programs are designed with a goal of reducing recidivism, it is essential that other forms of program success are included in the mix and not totally rely on measures of recidivism to determine success. We can reduce occasional or temporary  offending by young people by helping them deal with the stress associated with the turbulence of adolescence and finding ways of involving young people in useful and meaningful activities. Educational and recreational activities to which all have equal access and which are designed on the basis of the varied needs and interests of young people are important. Access to social services can help some young people and their families deal with problems which may underlie the offending behaviour. Given what we know about the correlation between poverty, mental health and opportunities, the economic security of young people and their families should also be a priority. These measures are all primary prevention strategies ways of creating healthier and ultimately safer communities. Conclusion Though social problems are recurrent issues in many societies all over the world, they can be predetermined and controlled by use of social studies. When we think of the many settings that have evolved over time, it becomes apparent that there can never be a permanent solution to these social problems. Governments in affected regions try to curb socially unacceptable behaviour by regulating wealth and economy for citizens, thereby ensuring that money distribution is constant and fluent enough to avoid situations where some feel exploited. More measures can be taken to avoid socially unacceptable behaviour like crime and drug use, thereby maintaining law and order in society. Society is the place where young generations are brought up and nurtured for future. If social problems are left to come up and establish themselves, the upcoming generations would grow up to become savage and barbaric citizen, destroying civilization that was once prosperous.

Managing Quality In Health And Social Care Social Work Essay

Managing Quality In Health And Social Care Social Work Essay 1.0 Introduction to the Case In this assignment I am going to use a nursing home for elderly residents, both male and female with both dementia and different medical conditions like diabetes, Parkinsons disease and hypertension. Some of the service users in this nursing home are bed bound while others are mobile or self dependant. It has two floors with 42 bed capacity. 1.1 What quality means to the following stakeholders Service users These are residents or clients in our Nursing home. Quality to our service users means any service that is offered to their satisfaction for example: Respect: Most of our residents prefer to be addressed by the names while some prefer to be addressed as Mr. or Mrs. We respect their wishes and this makes them happy. Also when we are offering personal care like washing or bathing we ensure that doors are shut for privacy and dignity purposes we also respect their age as adults and treat them as adults according to their wishes Choice: Residents choices in our nursing home are usually observed as this makes them to have their freedom of choice in whatever they want to have for example we have different menu choices for foods and drinks and before we serve them we ask them what they prefer to have. The same applies to the way they prefer to dress and so we offer them a choice on their own clothes and activities that they would like to participate in and at the end of it all they are happy and the quality of service offered is satisfactory to them and everybody else. Confidentiality: Anything concerning a resident in our Nursing home is private and confidential unless for medical reasons like consultation and to those who are concerned like family and relatives. Friends and family: They usually appreciate when they are involved in care plans of their relatives and they are satisfied when what they have agreed on is followed through. Safety they are always appreciative and supportive when they know that their parents and friends (residents) are free from harm by the care they are provided with for example safe from falls, abuse and infections within the nursing home. They like their relatives to be treated equally like other residents without discrimination because of either their conditions, disabilities or ethnicity. Carers: These are the major service providers in our nursing home and quality to them means: Equity- all service providers should be treated equally regardless of their race, ethnicity, gender and knowledge and skills they have on their job when this is put into consideration they are motivated and tend to offer the best quality of care to residents which in turn leads to customer satisfaction. Safety all service providers in our Nursing home ensure they are safe on the environment they work on for their sake, residents, relatives and friends and anyone concerned. We ensure proper procedures are followed such as moving and handling by using proper equipment on residents like hoists and slings to avoid accidents to ourselves and to residents. Carers are always happy when they are not abused either by residents, relatives and friends or their fellow carers. We have four different models of quality Total quality management: a way of managing people and business processes to ensure complete customer satisfaction at every stage internally and externally (Department of Trade and Industry, DTI 2010). Although different quality experts emphasize different experts of this methodology, its major components can be summarised as follows: processes, people, management systems and performance measurement. According to Ross and Perry (1999), in addition to creating delighted customers through empowered employees, total quality management processes also lead to higher revenue and lower cost. In our Nursing home, every department is involved in implementing quality management to offer the best quality of service; we always work as a team and ensure we have offered the best quality of care that our residents need. Continuous quality improvement: is a system that seeks to improve the provision of services with an emphasis on future results (Marshall, 2003). In our nursing home, the manager ensures that every service provider receives training, implements what they have learnt and they are supervised if there is need for retraining again we are retrained this ensures that we receive updated information to offer the best quality of service. Quality standards: The Care Quality Commission for England has produced a guidance to help providers of health and adult social care to comply with the Health and Social Care Act 2008 (Regulated Activities) Regulations 2010 and the Care Quality Commission (Registration) Regulations 2009 (CQC, 2010b). This guide contains the regulations and the outcomes that the CQC expects people using a service will experience if the provider complies. This forms the basis for the quality standards in care homes. There are 16 core ones range from respecting people receiving the services to safety and suitability of premises and staffing levels just to mention a few. In my care setting, we get an annual inspection from UKAF over and above inspections from CQC and have been given a star rating of three. All activities this year are geared towards a rating of four. Quality cycles: According to QCC (2010b) quality cycles represent periods within which care homes should be reviewed to determine compliance in its service provision. This may be annually. However private organisations like the United Kingdom Accreditation service also offers a quality cycle inspection called the Residential and Domiciliary care Benchmarking (RDB). The RDB annual quality cycle supports strategic planning by providing comparative feedback on a homes care provision and enables the identification of performance gaps and cost/benefit assessments to be made (UKAF, 2010). In this model we have four major aspects to be looked into namely: planning, doing, checking and acting. Quality and principles of care Legislation -these are laws and rules set by the government on how the provision of care should be for example protection of vulnerable adults. In our nursing home, every service provider should be ready to protect all residents from any form of abuse we attend mandatory trainings such as safeguarding vulnerable adults according to regulations by the CQC (2010b). Safety- in our nursing home we always do risk assessment on every service user and put measures in place like using bed rails to prevent falls by doing this we have protected residents from accidents and this ensures quality service to our residents. Independence-service users should be made in control of their lives by allowing them to do some of the things like arranging their wardrobes, making and tidying their rooms by themselves because some of the residents are very active and would like to do what they used to do before and we always encourage them to do while we supervise them and this makes them happy hence promoting the quality of service as they are satisfied. Rights- service users should continue to enjoy the same rights when in nursing homes like they used to when they were living independently. Every service user supported in nursing homes has the right to say NO, right to have a relationship and the right to have a say in their care plan. Service providers always tend to balance service users rights against their responsibilities whether both are at risk or not. 1.4) External agencies: These are bodies that regulate quality of care including: The Care Quality Commission an independent regulator for health and social care in England (CQC 2010a; 2010b). They regulate care provided by NHS, local authority, private company and voluntary organisations. Their aim is to make sure better care is provided for everyone. In our nursing home Care Quality Commission makes a minimum of three inspections annually (two announced and one unannounced) on such things as how we provide care in terms of cleanliness of the home and to service users.. It has a wide range of enforcement powers to take action on behalf of service users  if services are unacceptably low. The  CQC makes sure that the voices of service users are heard by asking people to share their experiences of care services. It makes sure that users views are at the heart of its reports and reviews. The CQC takes action if providers do not meet essential quality standards, or if there is reason to think that peoples basic rights or safety are at risk (CQC, 2010) through a wide range of enforcement powers, such as fines and public warnings, and can be flexible about how and when to use them. It can apply specific conditions in response to serious risks. For example, it can demand that a hospital ward or service is closed until the provider meets safety requirements or is suspended. The National Institute for Health and Clinical Excellence (NICE)- this is an independent organisation responsible for providing national guidance on promoting good health preventing and treating ill health (NICE, 2010). In our Nursing home, residents who have anxiety, panic attacks request for sedatives in order for them to sleep they are usually reassured and instead a government practitioner is consulted to review and advice them accordingly. Service providers take NICE guidelines trainings on different medical conditions for example diabetic foot (identification and care of the foot). 2.1) Quality Standards Benchmarks: According to Philip B. Crosby (1999) benchmarks are indicators of best practice including access to care environment and the culture of a home. The Benchmarks is one of the most comprehensive sets of social and environmental criteria and business performance indicators available (Daniels et al 2000). Our nursing home is accessible publically, to wheel chairs, a spacious car park and a section for activities for residents and relatives. We also have a signing in visitors book stating whom they are visiting. Code of practice for social care workers and employers for social care workers This document is developed by General Social Council and it contains agreed codes of practice for social care workers and employers of social care workers describing the standards of conduct and practice within which they should work ( GSCC, 2002). Employers use this set of code of practice to make decisions about the conduct of staff and support social care workers to meet their code of practice. Service users and members of the public use the codes to help them understand the behaviour of social workers (how they should behave towards them) and also how employers should support social care workers to do their job well. It is the responsibility of social care workers to make sure that their conduct does not fall below the standards set in the code of practice and no action or omission harms service users (NCSC, 2010). Social care workers must protect the interests of service users, maintain confidence, respect rights, promote independence, be accountable for the quality of their wor k and take responsibility for maintaining and improving their knowledge and skills. The general social council expect social care workers to meet the codes and may take actions (deregistering) if registered workers fail. 2.2) Different approaches to implementing quality Communication is a means of passing information from one person to another. In our nursing home we have different ways of communication like when doing care plans we always document what we have done for a resident so that whoever takes over knows what to do next to ensure continuity of care. Also when handing over is done during change of shifts information about residents is shared and everyone is aware of any changes in care plans in accordance to CQC guidelines (CQC, 2010). We also have staff meetings where certain information is passed on and in cases where staffs have a problem it is addressed and solutions are given out. For effective communication systems there should be a language that everyone understands. Policies and procedures These are guidelines set on how to do things often informed through regulations as outlined in various government documents (GSCC, 2002; NICE, 2010; CQC, 2010a. 2010b). In our Nursing home we have different policies and procedures for example in cases of accidents to residents we are required to fill a resident incident report and pass it on to the supervisor families, friends and relatives are informed about the accident then precautions are put into place walking frames, to avoid future occurrences of similar accidents. Infection control policy helps to prevent spread of infections within our nursing home. We always use personal protective equipment when offering personal care to residents, handling of any infectious wastes. We also use the proper technique for hand washing. There are also hand gels in each residents room, in public toilets and at the entrance of the building for sanitation purposes and all wastes like clinical and kitchen wastes are usually put in the bins ready for collection. In cases of disease outbreaks like diarrhoea and vomiting residents are isolated and managed separately and proper hand washing techniques are used to prevent further spread of the infection. Whistle blowing policy is designed to deal with issues that do not directly affect the employee and their employment but are a cause for concern in relation to the harm that may be done to other employees, residents or the wider community. Any employee who is concerned about their personal situation should raise their concern with their line supervisor or manager. This policy is for reporting issues like elderly abuse, misuse of drugs, faulty machinery that may cause accidents, illegal dumping of waste. The policy protects not only employees but the wide community. Confidentiality- all residents or service users information is private and confidential. It is not a proper practice to discuss residents information in public like their conditions and behaviours by doing that is breaching the policy and legal action should be taken. In nursing homes all information is kept safely and only accessible to relevant persons. This promotes quality of service 2.3) Quality systems ISO 9001 involves a set of procedures that cover all key processes in the business, monitoring processes to ensure they are effective, keeping adequate records and facilitating continual improvement. They have certain requirements like internal regulations, claims and procedures for residents, suggestion box and contract with uses. It also covers the importance of understanding and meeting customer requirements, communication, resource requirements, training and products, Leadership, Involvement of people, Process approach, and System approach to management and Continual improvement (Tricker and Sherring- Lucas, 2001). In our nursing home for the provision of all these elements and reporting them on day to day basis for example there is a clear procedure for residents complains. Carers, residents and relatives are informed and logged in a special complaints book and complains are followed up. When all this are put into practice, there is employee and customer satisfaction, resulting from better defined and implemented business processes. As a result of this we have motivated staffs, who understands their roles and how their work affects quality, improved product and service quality, happier customers, and improved management and operational processes, resulting in less waste (both time and materials) Business excellence is a widely used framework that helps companies to review their performance and practices in a number of areas and identify targets and actions for improvement based on principles of customer service stakeholder value and process management ( British Quality Foundation, BQF 2010). Managers develop the mission, vision and values and are role models of a culture of Excellence. Studies in Taiwan have shown that in care homes where this model is applied, managers are personally involved in ensuring the organisations management system is developed, implemented and continuously improved are involved with customers, partners and representatives of society and also motivate, support and recognise the organisations people (Cheng B, Chang, C and Sheng L. 2005). In our nursing home we use a balanced score card to keep track of activities by staff and measure consequences arising based on the British Quality Foundation model ( BQF, 2010).Service users families and relatives m easure in a scale of 1-5 where one is poor and five is excellent. We work hard in poorly rated areas to improve the quality of service. At the same time managers set a number of targets on key areas of each staff members roles which are then assessed on monthly review and awards are given to the best. This motivates other team members to work hard and best to attain the best and by doing so they provide best quality and we excel. 2.4) Trainings this refers to a learning process that involves the acquisition of knowledge, sharpening of skills and concepts (Stevens, 2004. In our nursing there are mandatory trainings offered to service providers before commencing to work like basic food hygiene, manual handling Healthy and safety is ensuring that the environment where we are working is safe for service users, other staff and others in general by our actions and omissions. It is a responsibility to all staff to ensure that the environment is safe to work on. For safety purposes in our nursing home we do not use equipment unless it has been checked and serviced. Also default equipments are labelled DO NOT USE to prevent and avoid accidents. We also have controlled cupboards where substances that are hazardous to health are stored and locked away. When there is a defect on the environment like chipped floors, loose hanging electricity wires we report to the maintenance coordinator and they are rectified immediately to avoid accidents. Again when housekeeping team are doing cleaning they always display cleaning boards and everybody is aware that cleaning is on progress or the floor is wet and they avoid using it until it is dry by doing this they minimise chances of accidents like falls 2.5) According to Marshall (2003) and Stevens (2004), external and internal barriers to delivering quality are any obstacle which prevents a given policy instrument being implemented or limits the way in which it can be implemented. They include: Resources: lack of adequate resources hinders quality of service for example inadequate or shortage of staff affects the quality of services offered and this leads to unsatisfaction of service users as they get services that are not adequate and for service providers because they are overworked. In nursing homes when there are staffs shortages they arrange cover shifts earlier by either bank staff or some agencies registered with the home. Financial barriers include budget restrictions like food supplies and other supplies like incontinent products limits the overall expenditure and this leads to inadequate provision of quality services to residents Personal Appearance: Hygiene and grooming, eating habits and attire can vary from country to country and culture to culture. For example, some people may wear attire such as a headdress as part of their custom and beliefs. To remain true to their beliefs, some workers may want to continue to wear this dress at their workplace. Employers may view this as inappropriate or unsafe. It is particularly problematic in workplaces where workers wear uniforms. Religion: In many cultures, religion dominates life in a way that is often difficult for employers to understand. For example, workers from some cultures may want to pray while at work times in accordance with their values and beliefs. There may also be religious holidays on which people of certain religions are forbidden to work. These differences need to be respected, where possible, and not ignored and they affect the quality of service. Language barriers often go hand-in hand with cultural differences, posing additional problems and misunderstandings in the workplace. When people cannot communicate properly they are frustrated when communicating with supervisors, co-workers and residents this can be dangerous because people may end up performing poorly in their work thus affecting quality of service offered. Legal and institutional barriers -these include lack of legal powers to implement a particular instrument and responsibilities which are split between agencies limiting the ability of an institution. Like the law states that students should work for twenty hours only which creates shortages at work affecting quality of services. 3.1) According to Business Dictionary.com (2010), policies are principles, rules and guidelines formulated or adopted by an organization to reach its long term goals. They are designed to influence and determine all major decisions, actions and activities take place within the boundaries set by them and procedures are specific methods employed to express policies in action in day to day operations of the organization. For example, in nursing homes the National Care Standards Commission for England, NCSC (2010) has outlined requirements that these homes must meet which in effect guide their policies and principles. These policies include, but not limited to: manual handling procedures, Risk assessment and Infection control. Manual handling These are techniques used to handle or move service users like hoisting, using belts and sliding sheets to move residents these are safe procedures for both residents and service providers as they minimise accidents to both cases and this promotes quality of service (CQC, 2010). On the other hand, they have disadvantages like time consuming when doing procedures like hoisting which requires two or three persons and also residents may not like the experiences of hoisting and thirdly it needs trainings to be carried out. Risk assessments According to healthy and safety at work act (1974) the Management of Health and Safety at Work Regulation (1999) states that it is the responsibilities of managers to do risk assessment to employers and employees. to reduce and prevent risks to them in future and they are included in their care plan so that quality of care can be improved for example residents with risks of falling have walking frames, falling mats and bed rails put in place to avoid falls but again things like bed rails have caused accidents in that residents are trapped and some sustain fractures which affect quality of service 3.2) factors that influence the achievement of quality of personal care Quality is a difficult concept to capture directly. However, resident or organisational outcomes are often used as a proxy for quality (Marshall, 2003). There is considerable debate about the relationship between quality of care and quality of life as joint, but not necessarily competing, measures of quality. A study for the Joseph Rowntree Foundation indicates that residents perceptions of nursing staff are a good indicator of quality of care (JRF, 2008).The importance of measures of social care and of homeliness epitomise the divide between health and social care provision in care homes. Factors influencing residents satisfaction with care are discussed below: Team working Heath care workers working in teams has been recognised as an improving the quality of care (Stevens, 2004; Borill et al 1999). According to Stevens, the intention is for carers to share tasks and learn from each other and possibly improve based on their experiences. This can be illustrated by the quotation below: The best and most cost-effective outcomes for patients and clients are achieved when professionals work together, learn together, engage in clinical audit of outcomes together, and generate innovation to ensure progress in practice and service. (Borill et al 1999 p.6). Stevens has for example reported from a number of surveys from UK nursing homes to suggest that there is a reduction in carer burden and significant reduction in stress when staff work in teams resulting in better coping and satisfaction. Both these studies (Stevens, 2004; Borill et al 1999) found that service users surveyed showed more satisfaction when carers and health workers worked in teams Healthy and safety at work The responsibilities of care home proprietors are subject to a range of health and safety legislation among them the Health and Safety at Work etc. Act 1974, the Management of Health and Safety at Work Regulations 1999 which require employers to assess the risks to employees and other who may be affected by their undertaking, (residents) and the control of Substances Hazardous to Health Regulations ( Care Quality Commission, 2010). These regulations have led to dramatic improvements in the safety of residents and people working in care homes according to the care quality commission. For instance, guidelines requiring minimalist manual handling has significantly reduced the numbers of health workers staying off work due to illness which has a positive effect on the level of personal care of residents ( CQC, 2010a). However, a report for the Joseph Rawtree Foundation (JRF, 2008) showed that the percentage of medication errors and adverse events in nursing homes have increased despite regular inspections by the CQC. Stevens (2004) has also reported survey results from 27 residential homes with dementia patients where 19% cases of medication errors were reported. In my care setting, clear improvements can be seen from less harm to residents when using the hoist but not many service users like to use the hoist. Some risk assessments in care homes have made it very difficult to take residents outdoors or even for activities outside the home for fear of not meeting the Health and safety requirements and this ends up reducing the quality of care. 3.3 The following recommendation can improve the quality of care in Nursing homes Training /education This means acquiring knowledge and skills or new information on how to do things according to the recommended regulations and standards ( Stevens 2004). This is a very important aspect in nursing homes all trainings as it provides ongoing trainings to update service providers and equip them with relevant and current information that enables them to provide the best quality of care that will be satisfactory to service users. In our nursing home trainings are offered and need to be implemented then supervision is done and in cases where need for retraining arises, arrangements are done and they are offered for the benefits of service users, service providers and the community at large as it reduces or minimises preventable accidents and this promotes the quality of service Review This means going through the set of targets or planned activities to see the progress whether it is improving or getting worse. This alerts and actions or precautions are put in place to make the situation improve for better quality of service ( Stevens, 2004). For example in our nursing home there are always monthly reviews of care plans of service users this includes individual or family interviews to determine whether residents are improving or need some improved care plans like in moving and handling procedures (use of hoist or belts) and then action is taken accordingly. Also for staff there is quarterly staff meetings or when need arises and previous discussed or current issues are raised and a way forward on how to carry on is agreed. There are always individual supervisions done by allocated persons and each employee identifies areas that need improvement and good performing areas by doing this there is improvement of quality of service Conclusion It has been shown that in order to improve services to users in the social care sector, it is important to follow principles, guidelines and procedures set by government, industry bodies or even individual homes. There is also need for planning, doing and checking and then reviewing to assess shortcomings in order to design improvement regimes. Similarly, it has been shown that although there is legislation and care industry standards, it will require long term commitments in developing methods, instruments and communication procedures involving all stakeholders at care or residential home level.